Job Openings Come Work With Us!

Potential Positions:

Crew Lead

As a Crew Lead for BlocHaven, you will facilitate the daily success of the gym through your leadership support skills. Working directly with the management team, you will assist in the daily operations of the building, mentor the rest of the crew to ensure our customer service exceeds expectations, and verify our safety standards are being upheld at all times during your shift. Your ability to demonstrate a positive attitude while solving the issue or concern at hand is critical to our success.

Responsibilities for this position include but are not limited to:

Front Desk Operational Support: Oversee the facilities operation and flow of activities. Facilitate the crew’s workflow through the shift. Prioritize responsibilities in order to maintain a productive gym environment.
Safety Standards: Ensure all staff are held to the safety standards demonstrated in training. I.e. ensuring all documents/certifications are being signed and checked before handing out any gear, auto belay and top rope users are being monitored, and encouraging newer climbers to downclimb. Inspect all areas of the gym for safety and cleanliness.
Cleaning and Organization: Review, oversee and execute the completion of the daily cleaning tasks throughout the gym. Verify all merchandise in the retail space is neat and organized.
In addition to all of the daily Crew responsibilities listed on the Crew Description below.

Requirements: Must be at least 18 years of age, enthusiastic and enjoy working with a team of people, general mobility including, but not limited, to walking, kneeling, and standing, and proven ability to maintain a safe environment for others in adherence with provided protocol and standards.

Job Hours: Ability to work at least 12 hours a week. With some availability on nights and weekends.

Job benefits include: An outstanding work environment; BlocHaven climbing membership for the summer including, 2 guest passes per month; 30% discount on retail purchases and 50% discount in cafe; free yoga classes.

Crew Member: Front Desk/Monitor/Float

Crew Members are the embodiment of BlocHaven’s Community driven mission. Seeking individuals who are engaging, friendly, customer service focused, and able to adapting with different roles during a shift.

Our crew members share roles and will be moving between the different responsibilities listed below throughout their shifts.

Responsibilities for this position include but are not limited to:

Front Desk:
Front desk staff are the first to greet every person that enters the gym and are the embodiment of BlocHaven’s Community driven mission.
Basic job duties include but are not limited to: Assist first time visitors through filling out waivers and guiding them through the facility, promote memberships, classes, and programming offered throughout the gym, handle general, retail, and membership sales, answer the phone and respond to messages, ensure all documents (waivers, orientations, certifications, etc) are signed, provide orientations and certifications to customers (facility, auto belay, etc), and complete the shifts cleaning tasks.
Monitor:
Monitoring staff have the responsibility of enforcing BlocHaven’s risk management and safety procedures in a kind, positive, and professional manner.
Basic job duties include but are not limited to: Provide supervision of all climbers and enforcement of facility rules/regulations including but not limited to: the facility and attire rules listed on the signage throughout the gym, ensuring no climbing shoes are worn in the bathroom and no street shoes are on the climbing surfaces, ensure no harnesses or items on climber’s waist bands are worn when bouldering (I.e. keys, pocket knives, etc), encourage all climbers from beginner to expert, remind participants of downclimb holds, guide participants on BlocHaven’s red boulders and tag system, can perform top rope checks and are confident in the ability to pass or fail as needed, promote memberships, classes, and programming offered through the gym, provide orientations and certifications to customers (facility, auto belay, etc), and complete the shifts cleaning tasks.
Float:
The float staff are a support to the rest of the crew, and most importantly during busy times. A high level of situational awareness is required during this shift.

Basic job duties include but are not limited to: Generally, the float will act as another monitor (view the roles and responsibilities above), be aware and in constant communication with the rest of the crew to know when you are needed and where. During busy times at the desk, the float will step in at the desk to assist and help to clear the lobby in a timely and efficient manner, then resume responsibilities as monitor once the lobby is cleared. When things are slow, you may be asked to complete various other tasks including cleaning. Ask your crew lead which cleaning tasks you should complete before finishing your shift.

Requirements: Must be at least 16 years of age, enthusiastic and enjoy working with a team of people, general mobility including, but not limited, to walking, kneeling, and standing, and proven ability to maintain a safe environment for others in adherence with provided protocol and standards.

Job Hours: Ability to work at least 12 hours a week. With some availability on nights and weekends.

BlocHaven Cafe

Barista / Service Enthusiast Who loves interacting with fitness-minded clientele Who enjoys being efficient, tidy, and making great drinks Who is punctual, friendly, flexible, and able to self-direct

This is part of a family-run business which is new (2021) to Greenville. Workload varies with customer traffic, which is projected to escalate as the Judson Mill retail area fills in. For the right fit, this position promises advancement opportunities.

Jobs include: baking prepped, “scratch” cookies; making sandwiches, assembling and restocking ingredients for smoothies; restocking drinks cooler; fully cleaning prep areas on an ongoing basis; dialing espresso; consistently fashioning espresso drinks; receiving orders; checking and reporting on stock to management; cleaning prep items on schedule; Leaving the cafe better than found, for the next shift.

Hours potential: up to 40 per week, beginning at 7:30 a.m.(M, W, F) and 9:30 a.m. (T, R, Sa); and closing by 8:30 p.m. weekdays, Monday through Sunday (11:30-6:30) Keep all tips, as shifts are solo, in addition to competitive hourly pay.

Benefits: free, close, parking; proximity to downtown Greenville; BlocHaven Climbing membership including 2 guest passes per month; 30% discount on retail purchases and 50% discount in cafe; free yoga classes; outstanding work environment of young, service-minded professionals.

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