Job Openings Come Work With Us!

Crew Members are the embodiment of BlocHaven’s Community driven mission. Seeking individuals who are engaging, friendly, customer service focused, and able to adapting with different roles during a shift. 

Our crew members share roles and will be moving between the  different responsibilities listed below throughout their shifts.

Responsibilities for this position include but are not limited to:

• Front Desk:

  Front desk staff are the first to greet every person that enters the gym and are the embodiment of BlocHaven’s Community driven mission.

  Basic job duties include but are not limited to: Assist first time visitors through filling out waivers and guiding them through the facility, promote memberships, classes, and programming offered throughout the gym, handle general, retail, and membership sales, answer the phone and respond to messages, ensure all documents (waivers, orientations, certifications, etc) are signed, provide orientations and certifications to customers (facility, auto belay, etc), and complete the shifts cleaning tasks.

• Monitor: 

  Monitoring staff have the responsibility of enforcing BlocHaven’s risk management and safety procedures in a kind, positive, and professional manner. 

  Basic job duties include but are not limited to: Provide supervision of all climbers and enforcement of facility rules/regulations including but not limited to: the facility and attire rules listed on the signage throughout the gym, ensuring no climbing shoes are worn in the bathroom and no street shoes are on the climbing surfaces, ensure no harnesses or items on climber’s waist bands are worn when bouldering (I.e. keys, pocket knives, etc), encourage all climbers from beginner to expert, remind participants of downclimb holds, guide participants on BlocHaven’s red boulders and tag system, can perform top rope checks and are confident in the ability to pass or fail as needed, promote memberships, classes, and programming offered through the gym, provide orientations and certifications to customers (facility, auto belay, etc), and complete the shifts cleaning tasks.

• Float:

  The float staff are a support to the rest of the crew, and most importantly during busy times. A high level of situational awareness is required during this shift.

  Basic job duties include but are not limited to: Generally, the float will act as another monitor (view the roles and responsibilities above), be aware and in constant communication with the rest of the crew to know when you are needed and where. During busy times at the desk, the float will step in at the desk to assist and help to clear the lobby in a timely and efficient manner, then resume responsibilities as monitor once the lobby is cleared. When things are slow, you may be asked to complete various other tasks including cleaning. Ask your crew lead which cleaning tasks you should complete before finishing your shift.

Requirements:

Must be at least 16 years of age, enthusiastic and enjoy working with a team of people, general mobility including, but not limited, to walking, kneeling, and standing, and proven ability to maintain a safe environment for others in adherence with provided protocol and standards.

Job Hours:

Ability to work at least 12 hours a week. With some availability on nights and weekends. 

Job Benefits:

• BlocHaven climbing membership (including 2 guest passes/month) — requires 12 hours of work each pay period

• 30% retail discount and 20% café discount

• Free yoga classes

• Supportive, fun work environment within a family-owned business